MOST ORDERS WILL BE PROCESSED AND SHIPPED WITHIN 2-3 BUSINESS DAYS. PLEASE KEEP IN MIND THAT UPS DOES NOT DELIVER ON SATURDAYS WITHOUT AN ADDITIONAL CHARGE WHEN YOU ARE CHOOSING EXPEDITED DELIVERY SERVICE.
You may return most new, unopened items within 15 days of delivery for a full refund. There will be a 15% restocking fee and you will be responsible for the shipping costs. No Shipping Costs will be refunded.
YOU MUST CONTACT US FOR RETURN AUTHORIZATION AND APPROVAL. IF AN ORDER IS RETURNED WITHOUT AUTHORIZATION, IT WILL NOT BE ACCEPTED.
If you have received an incorrect item or damaged merchandise, please contact us using our contact email form and include your order number and a brief explanation. We will get in touch with you right away and handle the problem. Please see return policy.
We can ship to virtually any address in the United States. Note that there are restrictions on some products, and products cannot be shipped to international destinations at this time.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.