Reviews

What Our Customers Are Saying

From 265 reviews
James Parker
James Parker

These guys are the real deal. And super helpful. Bought a house and had no idea how to take care of the grimy pool.

Overly helpful and informative. And the young man working for them was great today too!

via Google
Diana Trotter
Diana Trotter

A very nice young man came out and got our pool opened up.

via Google
Kim Jones
Kim Jones

Great crew. Thank you Mike and Ross. Everything was done just like they said it would be. Would highly recommend Hot Spot Pools.

via Google
Jennifer Waterman
Jennifer Waterman

This was our first visit and highly impressed. They took the time to explain and educate us on our pool more anyone ever has. We will definitely be a repeat customer.

Response from business owner

Thank you, Jennifer. It was lovely meeting you and your husband, and we look forward to helping you guys get things balanced week after next!

via Google
Candace Jeffries
Candace Jeffries

Amazing customer service! They are there to help and not cheat you!

via Google
Sarah Crouch
Sarah Crouch

We love our new pool!

via Google
Luke Trautman
Luke Trautman

They were Great to work with for ordering a custom hot tub and have consistently helped coach me through maintenance as a first time hot tub owner.

Response from business owner

We enjoy working with you, Luke. Thanks for the shoutout!

via Google
Jennifer Banele
Jennifer Banele

This unbelievable investment is so profitable and real with ( MRS CATHERINE MORGAN) an expert online trader, i read some reviews about her good works in trading and i decided to give it a try which came out great, with an investment of $…

read more
via Facebook
Philip Knust
Philip Knust

Ross did a great job opening our pool, worked with me as I'm a rookie when it comes yo having a pool. Mike followed up as promised and I appreciate that. Looking forward to a great swim summer, thanks .

via Google
john leslie
john leslie

Friendly staff and knowledgeable about my hot tub issues

via Google
Marlo Simons
Marlo Simons

Outstanding service and professional team members! I was very happy with my hot tub service and plan to continue working with them!

Response from business owner

Hi Marlo! We are so glad to have had the opportunity to earn your business, and look forward to helping you with your future Hot Tub needs! 🙂

via Google
Odufeso Olugbenga
Odufeso Olugbenga

Questions were asked and I got recommended to Susan Ryan, Fx who gave me magical profit return through her trading signals. Search no more Mrs. Susan Ryan, Fx can turn your $1000 investment into $13,000 with easily withdrawal I have been …

read more
via Facebook
Michael Heath
Michael Heath

Great crew, very nice, and a perfect installation. Can't say enough great things about them! Had one small issue, and it was resolved immediately!

via Google
Thomas Brown
Thomas Brown

Great service and quickly resolving a warranty issue.

via Google
Tom Whitten
Tom Whitten

I have used Hot Spot Pools exclusively for over two years for my pool chemicals. I have always found them to be knowledgeable, helpful, and courteous. Now, I’m also using them to close my pool. And, have found Jason and his team to be …

read more
via Google
Theron Cravens
Theron Cravens

Nice work and on time. Cleaned up when finished

via Google
William Brooks
William Brooks

Sales staff is very helpful and friendly knowledgeable about any questions that I had to ask about.

via Google
Gary Conkling
Gary Conkling

Great people and Great service!!

via Google
Brian Dance
Brian Dance

Staff was knowledgeable went to look for pools none on site since the place is tiny .

via Google
Queen Mopetla
Queen Mopetla

I have been seeing so many people talking about a lady called Mrs Rebecca Wayne, and I kept wondering if he is really an expert trader like they say about her because almost all everyone is not real in trading aspect, then I contacted her …

read more
via Facebook
Todd Logan
Todd Logan

Very helpful very professional

via Google
Allen Llewellyn
Allen Llewellyn

Your employees were verry in formative. Didn't try to push a bunch of chemicals off on me and I learned a lot from them. Your prices were decent and I'll be back, thank you so much.

via Google
Haldeen O'Dell
Haldeen O'Dell

Very quick and thorough service.

via Google
Vickie Nash
Vickie Nash

Absolutely wonderful customer service

via Google
Ryan Willett
Ryan Willett

Great service!

via Google
Sherry O
Sherry O

Great staff and very helpful. They called to let me know they didn’t have enough sand to fill my order and saved me a trip. Friendly and knowledgeable.

via Google
Rex Sweetwood
Rex Sweetwood

When you need help with balancing your pool water chemicals you will walk away feeling like you are part of a family and not just another “customer”.

Response from business owner

Thanks for your words, Rex. We appreciate it and look forward to helping you and your wife in the future.

via Google
Kent Riden
Kent Riden

Had good experiences at Hot Spot. They always have what I need, and I trust their pool water analysis.

via Google
tim macnerland
tim macnerland

Lisa has always been great to work with especially when we got our pool 3 years ago. Lindsey at the store has been nothing but fantastic when needing help with pool water quality or parts. I highly recommend buying your pool and or hot tub…

read more
via Google
Nathan Meinert
Nathan Meinert

3rd season of pool ownership and Hot Spot has taken care of all our needs. Jason is great!

via Google
Jill Coulter
Jill Coulter

Visit to buy filters and chlorine tablets for hot tub

via Google
Jill Coulter
Jill Coulter

Always friendly and helpful!

via Google
Alisa Woods
Alisa Woods

Always great service!

via Google
Emem Isaac
Emem Isaac

Accomplishing your dreams comes down to taking bold steps daily. To handle your stock, crypto & forex trades, please feel free to contact Mrs Lauren Jordan

Trading & investing in the forex and crypto market profited me a lot of income …

read more
via Facebook
Sarah Moore
Sarah Moore

Brad & his team are the best around. They always goes above and beyond for their customers.

via Google
Brenda B
Brenda B

I appreciate That you kept me informed as to when to be ready and when you would be here. Your techs were very knowledgeable and did a great job closing our pool.

Person
Person

They did a good job. My only issue was he said they would have to charge me to put on the springs. I timed them it took 10 seconds to put the spring on a strap. There was 41 straps. They charged me $85.00 extra for that. So it took around …

read more
via Google
Emilia Holcomb
Emilia Holcomb

The guys were great delivering my tub,thank you

via Google
Peggy Cameron
Peggy Cameron

Salesman was very knowledgeable about his products and helpful.

via Google
Mary Wright
Mary Wright

Very helpful. Always learn helpful tips when I'm there. Huge selection.

Everything you need for an awesome grilling experience.

via Google
Derrica Dye
Derrica Dye

Always very helpful when I go in with my pool needs! Highly recommend!!

via Google
AddyPaddy09
AddyPaddy09

The staff was extremely helpful and pleasant to be around.

-Luther

via Google
Tonya Peterson
Tonya Peterson

I got excellent service! Found exactly what i wanted & was in/out in no time!! The staff is very friendly!

via Google
Mary Bevan
Mary Bevan

Fast customer service. Answered all my concerns.

via Google
Amanda
Amanda

First year with a pool. Staff is very helpful.

via Google
Matt Marshall
Matt Marshall

Great service and details.

via Google
David Sweet
David Sweet

Excellent customer service.

via Google
kevin stewart
kevin stewart

I have been going here for my pool water testing, and supplies, for a few years now. The service is always friendly, and I am always surprised that I pay less for my chemicals than I expect!!! I recommend them 100%!!!

via Google
Adam Miller
Adam Miller

Very friendly staff!

via Google
Sandy Willis
Sandy Willis

Very helpful. Even carried heavy bucket of chlorine to my car.

via Google
Cole Conner
Cole Conner

Been searching for a new grill for a while and decided on a Napoleon. This place was the only dealer for this brand near me, so I stopped in. I stopped in multiple times looking at it and they remembered me each time. They were never pushy …

read more
via Google
Michael M. Brown
Michael M. Brown

In the past I had Hot Spot Pools winterize my hot tub when I was having decks replaced and could not use it during winter. Most recently, I purchased a new hot tub cover for our Marquis Spa from Sierra at Hot Spot Pools. It is a …

read more
via Google
Brandon Decker
Brandon Decker

Very knowledgeable staff on chemicals. Took care of me and educated me all in one trip!

via Google
William Tinsley
William Tinsley

Usual excellent service

via Google
Troy Messina
Troy Messina

The guys did a great job closing our pool, that had a tricky deck to work around! Professional, efficient and quick! It can't come quick enough for them to come open it back up in the spring!

via Google
Arterra KC
Arterra KC

I am the property manager at an apartment community in downtown KC and Joel was able to get me on the schedule for pool closing on short notice! Great customer service!

via Google
tammy Minnis
tammy Minnis

The employees were very helpful & answered all my questions.

via Google
Eric Stumpenhaus
Eric Stumpenhaus

Always have what I need and staff is always helpful and knowledgeable!

via Google
sepehr haghi
sepehr haghi

Excellent customer service

via Google
Nicole Russell
Nicole Russell

I absolutely love this pool place! The new staff is friendly and place is very clean. We have been working with Brad for several years and are so happy with our services! No matter who they send or what happens they are always on the ball …

read more
via Google
Larry Lauvetz
Larry Lauvetz

This place is so knowledgeable and friendly about their bbq rubs, sauces, different wood and of course their grills and smokers! Been going here for years and it never changes! Keep up the good work!

via Google
Gary M
Gary M

The time i vas there i. Was treated very good a d very helpf ul

Nikki Lawrence
Nikki Lawrence

They had just what I needed and wanted for my pool and great customer service!

via Google
L.T. Fitzpatrick
L.T. Fitzpatrick

I can't speak to their sales of hot tubs or pools, but the staff is very knowledgeable and helpful where it comes to grills, smokers, & other BBQ supplies.

via Google
Michael Sanders
Michael Sanders

Great business Great people

via Facebook
Robert Evans
Robert Evans

They have been very helpful every time I go back.

I have begun a hobby smoking meat and I love having someone so knowledgeable and helpful and friendly so close.

via Facebook
Amy D
Amy D

I have had nothing but excellent service from Hot

Bryan Hunter
Bryan Hunter

Hotspot is awesome I wouldn't go anywhere else for my pool or barbecue needs

via Google
Mitch Dolt
Mitch Dolt

Very friendly and helpful.

via Google
Vicki Anderson Dolt
Vicki Anderson Dolt

Always had great customer service who seem very knowledgeable!

via Facebook
Rick V
Rick V

Always helpful. Up to date on the latest & new products for my pool.

Norma Niemeier
Norma Niemeier

The young man that did the service to my hot tub was a perfect gentleman, extremely prompt, and very efficient! These kind of top of the line services are hard to find today! I would highly recommend this company and service man!

via Google
Ray Jones
Ray Jones

Great people! Helpful, friendly, and always willing to answer questions. Service went above and beyond when we needed to have a repair done.

via Google
Bob Evans
Bob Evans

They were very helpful in what I needed and were very patient and answered all my questions!

via Google
Chris Michaelis
Chris Michaelis

My experience was exceptional. Friendly and knowledgeable people. I bought my hot tub from them

via Google
Eric Stanley
Eric Stanley

The associate was helpful and competent to answer all my questions concerning The Big Green Egg. I’ll be coming back for more accessories and upgrades in the days ahead!

via Google
Jim Sommerhauser
Jim Sommerhauser

Always very helpful with my Hot tub questions. Very courteous and friendly staff. They're grilling supplies are awesome!

via Google
Matthew Null
Matthew Null

Very helpful friendly and knowledgeable!

via Google
Scott Connor
Scott Connor

Always couteous, knowledgeable and helpful. I bought my Big Green Egg here, and continue to get my seasonings, charcoal, accessories and other supplies here as well. A great way to #ShopLocal

via Facebook
Nanette Hinchey
Nanette Hinchey

We are so very happy with all of the details of buying our grill and having it delivered and set up!! Quality in product and service!

via Google
Greg Brand
Greg Brand

Always good friendly service... very knowledgeable technicians

via Google
Ryan Powell
Ryan Powell

My green egg from Hot Spot was delivered today. These guys not only delivered it, but they put it together, showed me all the details and played fetch with our dog! I highly recommend them and I will be visiting their store more often!

via Google
William Tinsley
William Tinsley

I had a leaking hot tub. The repair man came out and rapidly found the problem and fixed it. The uv bulb was also used up. I ordered it on line and got. The young man came out and installed it for me. Great service!

via Google
Reggie Maunu
Reggie Maunu

Been using this company to close and open my inground pool. Always friendly,gives you no hidden costs and explains the products they use when asked. Down to earth employees. If I drank,I'd have a brew with then. Clean and tidy. Has never …

read more
Response from business owner

Thanks, Reggie! Happy to hear the feedback. Thank you for the opportunity!

via Google
Angelina Bassett
Angelina Bassett

Excellent place to do business! I wouldn't go anywhere else!!! They have opened and closed my pool for years, never had a problem. I also purchase all my chemicals here. You won't be disappointed!!

via Google
Amanda L
Amanda L

Since I purchased my property in 2016, Brad's been there to help me make sure my pool stays running. We'd had another local company out prior to in 2017 (our first season), but they weren't up to snuff by a far cry's comparison. Hot Spot …

read more
via Google
Shelly Filliben
Shelly Filliben

Jason and Ross did a fantastic job closing our pool. They were very efficient and fast. We will request them every time. Thank you so much. Shelly

via Facebook
Joe Lienemann
Joe Lienemann

Jason is awesome! I needed a new part for my Jacuzzi hot tub I bought there and through all the Covid issues and everything else, he showed up yesterday. installed the parts, helped me fill it back up and got it going better than ever. …

read more
via Facebook
Russ O
Russ O

Customer service is 1st rate. Al is especially considerate & knowledgeable & helpful.

Harvey Amos
Harvey Amos

Prompt and professional.

via Google
Tom Myers
Tom Myers

This is a very helpful place. It has a good selection of local rubs and sauces.

via Google
sherrie silvey
sherrie silvey

Always very helpful & friendly.

via Google
Loren J
Loren J

It was great, as always!!

Rebecca Dollins
Rebecca Dollins

Al and the guys are always so helpful! Love this store for all our pool needs! ❤

via Google
Donna Harris
Donna Harris

This is absolutely the best place to go for pool problems! I have been going to a company that just wants to sell me these packages for my pool upkeep. I had algae sine early May and they couldn’t figure out why. Maybe I was doing something…

read more
via Facebook
Cameron Statler
Cameron Statler

Hidden gem with helpful employees that know their stuff! Great selection of BBQ accessories, sauces, spices, etc.

via Google
Jim Caniglia
Jim Caniglia

Best Green Egg retailer in the KC northlands. Platinum dealer with great inventory. Very knowledgeable and helpful staff. Ask for Al.

via Google
Ed Barger
Ed Barger

Hot Spot has done a great job of maintaining our Homeowners association pool, through a very difficult time through the Covid debacle!

via Facebook
Sonya S.
Sonya S.

Always get my chemical's here. Great people and service. Would highly recommend.

via Google
Amanda McBee
Amanda McBee

Great customer service, very knowledgeable. Saved my pool day ❤️

via Google