Just left there with my new pool vacuum. The young lady that helped us was very knowledgeable and very nice. That's the only place I will buy my pool supplies from now on. Great place to shop.
These guys are the real deal. And super helpful. Bought a house and had no idea how to take care of the grimy pool.
Overly helpful and informative. And the young man working for them was great today too!
Great crew. Thank you Mike and Ross. Everything was done just like they said it would be. Would highly recommend Hot Spot Pools.
This was our first visit and highly impressed. They took the time to explain and educate us on our pool more anyone ever has. We will definitely be a repeat customer.
Thank you, Jennifer. It was lovely meeting you and your husband, and we look forward to helping you guys get things balanced week after next!
They were Great to work with for ordering a custom hot tub and have consistently helped coach me through maintenance as a first time hot tub owner.
We enjoy working with you, Luke. Thanks for the shoutout!
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read moreRoss did a great job opening our pool, worked with me as I'm a rookie when it comes yo having a pool. Mike followed up as promised and I appreciate that. Looking forward to a great swim summer, thanks .
Outstanding service and professional team members! I was very happy with my hot tub service and plan to continue working with them!
Hi Marlo! We are so glad to have had the opportunity to earn your business, and look forward to helping you with your future Hot Tub needs! 🙂
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read moreGreat crew, very nice, and a perfect installation. Can't say enough great things about them! Had one small issue, and it was resolved immediately!
I have used Hot Spot Pools exclusively for over two years for my pool chemicals. I have always found them to be knowledgeable, helpful, and courteous. Now, I’m also using them to close my pool. And, have found Jason and his team to be …
read moreSales staff is very helpful and friendly knowledgeable about any questions that I had to ask about.
Staff was knowledgeable went to look for pools none on site since the place is tiny .
I have been seeing so many people talking about a lady called Mrs Rebecca Wayne, and I kept wondering if he is really an expert trader like they say about her because almost all everyone is not real in trading aspect, then I contacted her …
read moreYour employees were verry in formative. Didn't try to push a bunch of chemicals off on me and I learned a lot from them. Your prices were decent and I'll be back, thank you so much.
Great staff and very helpful. They called to let me know they didn’t have enough sand to fill my order and saved me a trip. Friendly and knowledgeable.
Been using this company to close and open my inground pool. Always friendly,gives you no hidden costs and explains the products they use when asked. Down to earth employees. If I drank,I'd have a brew with then. Clean and tidy. Has never …
read moreThanks, Reggie! Happy to hear the feedback. Thank you for the opportunity!
When you need help with balancing your pool water chemicals you will walk away feeling like you are part of a family and not just another “customer”.
Thanks for your words, Rex. We appreciate it and look forward to helping you and your wife in the future.
Had good experiences at Hot Spot. They always have what I need, and I trust their pool water analysis.
Lisa has always been great to work with especially when we got our pool 3 years ago. Lindsey at the store has been nothing but fantastic when needing help with pool water quality or parts. I highly recommend buying your pool and or hot tub…
read more3rd season of pool ownership and Hot Spot has taken care of all our needs. Jason is great!
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read moreBrad & his team are the best around. They always goes above and beyond for their customers.
I appreciate That you kept me informed as to when to be ready and when you would be here. Your techs were very knowledgeable and did a great job closing our pool.
They did a good job. My only issue was he said they would have to charge me to put on the springs. I timed them it took 10 seconds to put the spring on a strap. There was 41 straps. They charged me $85.00 extra for that. So it took around …
read moreVery helpful. Always learn helpful tips when I'm there. Huge selection.
Everything you need for an awesome grilling experience.
I got excellent service! Found exactly what i wanted & was in/out in no time!! The staff is very friendly!
Customer service is always first rate. As "newbie" hot tub owners we can take all the advice we can get. They always have the right products, the right answers, and the willingness to steer us away from mistakes. Would not consider buying …
read moreI have been going here for my pool water testing, and supplies, for a few years now. The service is always friendly, and I am always surprised that I pay less for my chemicals than I expect!!! I recommend them 100%!!!
Been searching for a new grill for a while and decided on a Napoleon. This place was the only dealer for this brand near me, so I stopped in. I stopped in multiple times looking at it and they remembered me each time. They were never pushy …
read moreIn the past I had Hot Spot Pools winterize my hot tub when I was having decks replaced and could not use it during winter. Most recently, I purchased a new hot tub cover for our Marquis Spa from Sierra at Hot Spot Pools. It is a …
read moreWorking with the new owners on some changes and purchased some products from their great staff. Sierra, Joel and Brad are very knowledgeable and can help a novice to the hot tub world educate themself. Brad and his crew also build pools and…
read moreThank you Jeremy! We love working with you and appreciate all your help!
Very knowledgeable staff on chemicals. Took care of me and educated me all in one trip!
The guys did a great job closing our pool, that had a tricky deck to work around! Professional, efficient and quick! It can't come quick enough for them to come open it back up in the spring!
I am the property manager at an apartment community in downtown KC and Joel was able to get me on the schedule for pool closing on short notice! Great customer service!
Jason and his partner were very efficient. I was well pleased with there performance. I did note that the closing fee seemed to increase significantly from last year. Not sure if I will have to search for another provider or not? Have …
read moreI absolutely love this pool place! The new staff is friendly and place is very clean. We have been working with Brad for several years and are so happy with our services! No matter who they send or what happens they are always on the ball …
read moreThis place is so knowledgeable and friendly about their bbq rubs, sauces, different wood and of course their grills and smokers! Been going here for years and it never changes! Keep up the good work!
The time i vas there i. Was treated very good a d very helpf ul
I can't speak to their sales of hot tubs or pools, but the staff is very knowledgeable and helpful where it comes to grills, smokers, & other BBQ supplies.
They have been very helpful every time I go back.
I have begun a hobby smoking meat and I love having someone so knowledgeable and helpful and friendly so close.
I have had nothing but excellent service from Hot
Always helpful. Up to date on the latest & new products for my pool.
The young man that did the service to my hot tub was a perfect gentleman, extremely prompt, and very efficient! These kind of top of the line services are hard to find today! I would highly recommend this company and service man!
Great people! Helpful, friendly, and always willing to answer questions. Service went above and beyond when we needed to have a repair done.
They were very helpful in what I needed and were very patient and answered all my questions!
My experience was exceptional. Friendly and knowledgeable people. I bought my hot tub from them
The associate was helpful and competent to answer all my questions concerning The Big Green Egg. I’ll be coming back for more accessories and upgrades in the days ahead!
Always very helpful with my Hot tub questions. Very courteous and friendly staff. They're grilling supplies are awesome!
I enjoy shopping for BBQ supplies here. Extremely friendly and knowledgeable staff who provide great customer service. Best place in the area to get accessories for your Big Green Egg. If I ever decide to get a hot tub or pool I will …
read moreTrevor
Thank you for coming in for your barbecue needs we appreciate your positive review
Always couteous, knowledgeable and helpful. I bought my Big Green Egg here, and continue to get my seasonings, charcoal, accessories and other supplies here as well. A great way to #ShopLocal
We are so very happy with all of the details of buying our grill and having it delivered and set up!! Quality in product and service!
My green egg from Hot Spot was delivered today. These guys not only delivered it, but they put it together, showed me all the details and played fetch with our dog! I highly recommend them and I will be visiting their store more often!
I had a leaking hot tub. The repair man came out and rapidly found the problem and fixed it. The uv bulb was also used up. I ordered it on line and got. The young man came out and installed it for me. Great service!
Excellent place to do business! I wouldn't go anywhere else!!! They have opened and closed my pool for years, never had a problem. I also purchase all my chemicals here. You won't be disappointed!!
Since I purchased my property in 2016, Brad's been there to help me make sure my pool stays running. We'd had another local company out prior to in 2017 (our first season), but they weren't up to snuff by a far cry's comparison. Hot Spot …
read moreJason and Ross did a fantastic job closing our pool. They were very efficient and fast. We will request them every time. Thank you so much. Shelly
Jason is awesome! I needed a new part for my Jacuzzi hot tub I bought there and through all the Covid issues and everything else, he showed up yesterday. installed the parts, helped me fill it back up and got it going better than ever. …
read moreCustomer service is 1st rate. Al is especially considerate & knowledgeable & helpful.
It was great, as always!!