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Reviews

What Our Customers Are Saying

From 65 reviews
Eric J VanderMaten
Eric J VanderMaten

Been doing business here for almost 10 years. They’ve been my primary outlet for all things Pool related. From water testing, to chemical purchases, to helping me decide on a replacement pool cleaner. Letting me test one out for a week …

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via Facebook
Shelly Filliben
Shelly Filliben

Jason and Ross did a fantastic job closing our pool. They were very efficient and fast. We will request them every time. Thank you so much. Shelly

via Facebook
Russ O
Russ O

Customer service is 1st rate. Al is especially considerate & knowledgeable & helpful.

Joe Lienemann
Joe Lienemann

Jason is awesome! I needed a new part for my Jacuzzi hot tub I bought there and through all the Covid issues and everything else, he showed up yesterday. installed the parts, helped me fill it back up and got it going better than ever. …

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via Facebook
Harvey Amos
Harvey Amos

Prompt and professional.

via Google
Tom Myers
Tom Myers

This is a very helpful place. It has a good selection of local rubs and sauces.

via Google
sherrie silvey
sherrie silvey

Always very helpful & friendly.

via Google
Loren J
Loren J

It was great, as always!!

Rebecca Dollins
Rebecca Dollins

Al and the guys are always so helpful! Love this store for all our pool needs! ❤

via Google
Donna Harris
Donna Harris

This is absolutely the best place to go for pool problems! I have been going to a company that just wants to sell me these packages for my pool upkeep. I had algae sine early May and they couldn’t figure out why. Maybe I was doing something…

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via Facebook
Cameron Statler
Cameron Statler

Hidden gem with helpful employees that know their stuff! Great selection of BBQ accessories, sauces, spices, etc.

via Google
Chris Jones
Chris Jones

Al is especially helpful every time I visit here! Very knowledgeable and experienced. Great asset to your company.

via Google
Jim Caniglia
Jim Caniglia

Best Green Egg retailer in the KC northlands. Platinum dealer with great inventory. Very knowledgeable and helpful staff. Ask for Al.

via Google
Ed Barger
Ed Barger

Hot Spot has done a great job of maintaining our Homeowners association pool, through a very difficult time through the Covid debacle!

via Facebook
Sonya S.
Sonya S.

Always get my chemical's here. Great people and service. Would highly recommend.

via Google
Amanda McBee
Amanda McBee

Great customer service, very knowledgeable. Saved my pool day ❤️

via Google
Edwin Barker
Edwin Barker

Very informative staff. Extremely knowledgeable. Hight quality hot tubes , grills and accessories. Very expensive since covid. Do recommend.

via Google
Scott Connor
Scott Connor

My go-to place for everything BBQ & BGE. If Al can't answer your questions, nobody can! Highly recommend.

via Google
Beverly Crow
Beverly Crow

Always very helpful and have everything we need. They also honor my husband's military service and discount our pool supplies. 👍

via Google
Joe Erkmann
Joe Erkmann

Customer service is always first rate. As "newbie" hot tub owners we can take all the advice we can get. They always have the right products, the right answers, and the willingness to steer us away from mistakes. Would not consider buying …

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via Google
Lynn Tucker
Lynn Tucker

Bought a new grill to surprise my husband for Father’s Day! Had such awesome help trying to figure out our needs in a grill! It will be nice to have a grill that is going to last us for years to come! Thanks Al for all your help! I would …

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via Google
Bernadette R
Bernadette R

I like being greeted with a smile and a helpful person.

fred e b
fred e b

Great people to work with.

Response from business owner

Fred

Thank you for your positive review we appreciate your business

via Google
Sean Payne
Sean Payne

What a great place to do business never ever been up sold and always very helpful on what I need to do to keep pool looking good.. I’ll be a customer for a long time .. highly recommended place to spend your money

Response from business owner

Sean

Thank you for your business and we appreciate the review

via Google
Link Hicks
Link Hicks

Very friendly and informative.

Response from business owner

Link

Thank you very much we Thank you for your review and your business

via Google
Trevor Jones
Trevor Jones

I enjoy shopping for BBQ supplies here. Extremely friendly and knowledgeable staff who provide great customer service. Best place in the area to get accessories for your Big Green Egg. If I ever decide to get a hot tub or pool I will send …

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Response from business owner

Trevor

Thank you for coming in for your barbecue needs we appreciate your positive review

via Google
Kelly Inks
Kelly Inks

The staff is always knowledgeable and put me on the right track and almost always have parts I need in stock. If not, they have them in a day or so. Good people to work with!

Response from business owner

Thank you very much Kelly we appreciate your business

via Google
Paul Wickliffe
Paul Wickliffe

Very helpful, first class every time.

Response from business owner

Paul

Thank you we appreciate your business and your positive feedback

via Google
Rebecca Dollins
Rebecca Dollins

Al and Peydon are always so helpful!

via Facebook
Thad Dodd
Thad Dodd

Always great service

Response from business owner

Thank You Thad. We value your business!

via Google
Tiffany Kimball
Tiffany Kimball

Very nice and trusting people! I recommend going to this place for all your hot tub and pool needs. They are very attentive and will work with you to get what you need and they’ll even test your water.

Response from business owner

Thanks Tiffany. We appreciate your feedback!

via Google
Chad Phillips
Chad Phillips

Love our new Green Egg! Great place for all the grilling supplies, rubs, etc. Lots of Green Egg accessories... and very helpful staff.

Response from business owner

Chad

Great to hear you love your egg as much as I love mine!

via Google
Lacy Denny
Lacy Denny

Great for all your BBQ needs!! Amazing knowledgeable staff!! Great seasonings!!

Response from business owner

Thanks Lacy! We value your business and appreciate your kind words!

via Google
Pauline & Suzanne P
Pauline & Suzanne P

It went really well! The guys are great!

Dennis Milks
Dennis Milks

I am selling my house with a pool and needed emergency service so that it would pass inspection. They fit our repair into their busy pool opening schedule. They did great work and I really recommend them to anybody with a pool or spa.

The …

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Response from business owner

Thanks Dennis. We really appreciate your feedback.

via Google
Jason McDowell
Jason McDowell

best in the biz

Response from business owner

Thanks Jason!

via Google
Dustin Ackart
Dustin Ackart

Super knowledgeable staff and great to work with. These guys know what they are doing and take care of their customers.

Response from business owner

Dustin

Thanks for your kind words. We work hard to deliver great customer service with trained and helpful staff. We appreciate the opportunity to work with you and your family. As new pool owners,

please know that we are here for you!

Thanks

via Google
Jason Coder
Jason Coder

Upon finding this business and asking myself why I have never know it was here I was so extremely pleased. I had purchased a tub from another store as Hot Spot didn’t have any specials going at the time that fit my needs. I came into this …

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via Facebook
Randy Gray
Randy Gray

I went over to Hot Spot to get a BBQ grill. Hadn’t ever been there before so I wasn’t sure what to expect although I had done some prior research and had a pretty good idea if what I wanted. On my arrival, I met Al who greeted me and began …

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via Facebook
Jack Mason
Jack Mason

They know what they are doing !!!!!

via Facebook
David Dean Bleier
David Dean Bleier

Great place for BBQ supplies!! It also nice when Chris Marks comes to town.

via Facebook
Dave Keller
Dave Keller

First time visiting this week. Customer service was outstanding! It was good to see Peyton again. I will definitely be coming back.

via Facebook
Jason Melvin
Jason Melvin

Great customer service. The only platinum dealer of big green eggs in the KC AREA. Love going there and looking at all the egg/bbq accessories!

via Facebook
Kimberly Cooksey
Kimberly Cooksey

Great store and friendly staff. I've been going here for a few years for my pool needs and to test my pool water. They are excellent at what they do and knowledgeable. They also have BBQ grill, smokers, and seasonings. Really neat place for…

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via Google
Derick Wiley
Derick Wiley

Honest and friendly staff.

Response from business owner

Thank you for your 5 star review Derick! We love our customers and strive to give them our best every day.

via Google
lewis Arnold
lewis Arnold

ALWAYS GREAT SERVICE, FRIENDLY, HELPFUL, AND HAVE GREAT ADVICE.

Response from business owner

Lewis Thank you for your business, We try our best to give great service.

via Google
Jeremy Stonum
Jeremy Stonum

*New Owners* Working with the new owners on some changes and purchased some products from their great staff. Payden, Al, Brandon and Brad are very knowledgeable and can help a novice to the hot tub world educate himself. Come in and have …

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Response from business owner

Thank you Jeremy! We love working with you and appreciate all your help!

via Google
Sindee Primm
Sindee Primm

grilling supplies are top notch

via Facebook
Chris Kamler
Chris Kamler

We went here to buy our Green Egg the day after Christmas. I had only heard of this place but they really wowed me with service, plus they were able to deliver the egg three hours after I purchased it. I was figuring it would take weeks. A …

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Response from business owner

Thank You

via Google
Jeff Neth
Jeff Neth

my go to place for BBQ rubs and always has what I want and even hooked up with a sample rub for free , thanks .

Response from business owner

Thank You Jeff We Love our customers

via Facebook
Jeremy Morehead
Jeremy Morehead

Great experience! We went in with a simple chemical question on a cheap Wal-Mart pool and the took the time to answer it as if it were a $10,000 pool. Nice folks!

Response from business owner

Jeremy thank you for the kind words. We treat all of our customers with the Same respect. Whether you buy a pool for us or somebody else we want you and your family to enjoy!

via Google
Peter Inzerillo
Peter Inzerillo

These people are fantastic! Friendly and knowledgeable. I can quickly get the pool parts or supplies I need.

Service tech came out, was also friendly, and fixed several filter issues fast.

Response from business owner

Peter, Thank You for your kind words. We try our best to satisfy all of our customers

via Google
Alan Grimes
Alan Grimes

Hot Spot has taken excellent care of my pool for the past four years. They are consistently courteous, accurate, and on time. Their prices are very reasonable for the high quality they deliver.

Response from business owner

Alan , Thank You for the kind words. We try our best to give the best quality and service. We really value your loyalty to Hot Spot Pools Hot Tubs & BBQ.

via Google
Ross Dwyer
Ross Dwyer

Got a pool pp

Response from business owner

👍🏻

via Google
Laura McNeese
Laura McNeese

Great service at Hot Spot. New Marquis spa delivered as promised, and several personal visits to make sure start up is correct and that we understand the care and maintenance. Product is over the top as well. Thanks Hot Spot Pools and Spa

Response from business owner

Thank You Laura, This is what we do, We try to make the Hot Tub purchase as painless as possible. We are very happy to be partnered with a Made in the USA Hot Tub.

via Google
Ashlee Martine
Ashlee Martine

Nice place

Response from business owner

Thank You

via Google
Jerry Albert
Jerry Albert

Wow, great service!!! Our Marquis Hot Tub is the best. We love it! Thanks for making our decision easy!!!! We highly recommend this business.......

Response from business owner

Thank You Jerry, We try our best to make hot tub shopping easy and painless. We enjoy helping you pick out the hot tub that fits your needs.

via Google
Jessica Stanley
Jessica Stanley

Awesome place! Very knowledgeable owners and staff that can help you pick out the right product. Also have an awesome selection of Rubs and sauces for your next bbq! Excellent place and definitely recommend to all!

via Facebook
Jonathan Odom
Jonathan Odom

Best purchase my wife and i have made and its all thanks to Al and Larry. If your on the fence about a marquis spa. Get to their store and test them out. You won't be disappointed.

Response from business owner

Thank You Jonathon, We are happy that you love you new Marquis Spa. We sure are Happy with the Marquis Spas line. Proudly made in USA!

via Facebook
Jerry Albert
Jerry Albert

My wife visited many Hot Tub places in KC and we have to agree that Hot Spot Pools, Hot Tubs & BBQ is Top Notch. We are very happy with our Marquis Hot Tub and enjoyed the service we experienced.

Thanks Larry and Al for making our …

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via Facebook
Brenda Callaghan
Brenda Callaghan

We've had our Marquis hot tub for 2 weeks now and LOVE IT!

The staff at Hot Spot Pool, Hot Tubs & BBQ have gone above and beyond.

Install and setup was absolutely painless and Al and Larry are both professional in their work!

I will be …

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Response from business owner

Thank You Brenda, We are glad you love your Marquis Promise. Thanks so much for the kind words and we do have a great selection of BBQ Rubs & Sauces as well as Grills & Smokers.

via Google
Brenda Cable Callaghan
Brenda Cable Callaghan

We've had our Marquis hot tub for 2 weeks now and LOVE IT!

The staff at Hot Spot Pool, Hot Tubs & BBQ have gone above and beyond.

Install and setup was absolutely painless and Al and Larry are both professional in their work!

I will be …

read more
via Facebook
Diana Wallace
Diana Wallace

We just had our Marquis Show hot tub delivered and it is awesome. Al is very informative on the care and functions of the tub. Larry and Al did a great job delivering and setting everything up. I would definitely recommend them for all of …

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Response from business owner

Thank You very much. We hope you enjoy your new Marquis Show. If you have any questions please give us a call.

via Google
Dan Finch
Dan Finch

We purchased the large green egg today! Excellent service! Expert sales associate explained every aspect of the green egg! Had an answer to every question we asked! We highly recommend this business! Also loved meeting Ginger too!!!

Response from business owner

Thank You

via Google
David Williams
David Williams

They sell Fast Eddie's pellets for pellet smokers.

Response from business owner

Thank You

via Google